You talk to Wendy on WhatsApp, the same way you’d text the office. No app to learn and nothing to log into.
Ask Wendy
| Text her | You get |
|---|---|
| “Anything for me?” | Today in one message: who’s booked in, who’s worth chasing, and the time wasters, with reasons. |
| “What’s tomorrow?” | Tomorrow’s jobs, in order, with where they are. |
| “Who’s Mrs Jones?” | Everything about her: the job, the address, and every call and text. |
| “Any quotes waiting?” | Everyone on Worth chasing, and when she’s next chasing them. |
Tell Wendy
| Text her | She |
|---|---|
| “I’m off Friday.” | Moves Friday’s customers and texts them the new times. |
| “Move Mrs Jones to Tuesday.” | Moves her, texts her, and tells you it’s done. |
| “Quoted Mr Wilson for the bathroom.” | Chases it until it’s a yes or a no. |
| “Add CH5 to my postcodes.” | Updates your rules. |
The 7am list
Every morning at 7, before you’re in the van, she sends you the day.
Wendy
Morning boss.
Today: 8am Mrs Dean, radiator, Upton. 10am Mrs Jones, boiler service, Hoole. 2pm Mr Patel, radiators, Vicars Cross.
Chasing today: Ms Taylor and Mr Wilson.
2 new since last night. Both booked.
When she doesn’t know
She says “I don’t know, I’ll find out.” She never guesses, and she never makes anything up.